Our lead time is 6 - 8 weeks for most products. Chairs may come up to 10 weeks.

It doesn’t take that long to put your project together. It only takes this long because we put your project in our production queue and this is usually at the 6 - 8 week mark. It wouldn’t be fair to push someone else’s project down the queue so that we can attend to yours first. We also like to play it safe by having sufficient time to buy the necessary materials for your project.

We offer a 1 year warranty against manufacturing defects on framework and upholstery. Qualified defects will be repaired at no cost to you.More Questions

It doesn’t take that long to put your project together. It only takes this long because we put your project in our production queue and this is usually at the 6 - 8 week mark. It wouldn’t be fair to push someone else’s project down the queue so that we can attend to yours first. We also like to play it safe by having sufficient time to buy the necessary materials for your projec

This happens - fortunately it’s rare. We have a process to help you understand clearly what you are custom making before you commit to a project with us. We can tell if you’re not ready and our policy is not to be pushy. If you still end up disliking the item, we will on a case by case basis work with you to alter your project until you are finally satisfied.

Most households stains should be taken out quickly, don’t let it sit for over 24 hours. To clean, we recommend spot cleaning with a clean cloth and an upholstery cleaner. Get our favourite cleaner on Selffix or Lazada. Apply a little cleaner on the stain and confidently rub out the spot. Stains can smell fear, so be confident.